Your personalised treatment
Created with a vision to provide patients with convenient, all-inclusive healthcare services in one central and exclusive location, Gateway Day Hospital brings together highly regarded specialists, scientists and support staff to provide you with premium care and services.
Built with your comfort in mind, the Gateway Day Hospital offers a warm, welcoming, and tranquil environment overlooking the iconic Sydney Harbour.
Patients can access an exclusive range of on-site fertility services, in this state-of-the-art care facility.
At the Gateway Day Hospital, you will benefit from convenient all-inclusive services managed by a team of highly regarded medical specialists, anaesthetists, scientists, nurses, and support staff. Services include (but are not limited to):
Egg pick-ups (EPU)
Intra-Uterine Insemination (IUI)
Dilation and Curettage (D&C)
Gateway Day Hospital Net Promoter Score®
At Gateway Day Hospital we are committed to providing patients with exceptional care and we seek feedback to continually improve the service that we provide to our patients and their carer’s.
We encourage our patients to complete a survey following their procedure, and included in the survey there is a Net Promoter Score (NPS) question, Would you recommend Gateway Day Hospital to their family or friends?
A NPS is an index ranging from 0 to 100 and measures the willingness of patients to recommend a hospital’s services to others.
To calculate the NPS, the percentage of unsatisfied patients (or detractors) is subtracted from the percentage of satisfied patients (or advocates). The higher the score, the greater the number of satisfied patients that would recommend the hospital.
Our survey sample size was 57, with a survey response rate of 71%. The results show that 91% of respondents would highly recommend Gateway Day Hospital to their family or friends.